VPN (Virtual Private Network) is software you run on your computer, mobile device or in a standard Web browser to connect securely and remotely to the campus network over the Internet. Because VPN gives your computer a Rockefeller University network IP address, you can access third-party resources, such as journals and databases, to which Rockefeller subscribes or has a site license. When using non-Rockefeller networks, including public WiFi, turning on VPN provides you with the university’s full network security safeguards as well as encryption of your internet traffic to protect your privacy.
Use of VPN requires the Duo security app or hardware token for multi-factor authentication, and SentinelOne EDR installed.
VPN/Duo Access
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available by default for:
- Employees (faculty, staff, students)
- Guest investigators
- Sponsored accounts (human)
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available by request for:
- Temporary workers
- Vendors (via a separate vendor VPN)
Submit requests to your head of lab/department or administrator.
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3 ways to connect to Rockefeller VPN
- via Desktop/Laptop computer
- via Mobile Device
- via Web Browser
(See VPN FAQ and Known Issues)
Remote Access to your to computer
Connect remotely to your Mac, PC, or Linux device via the VPN web portal
Duo Security Two-Factor Authentication
Download VPN Desktop/Laptop Client
Run full VPN on your Mac or PC computer to connect to the campus network.
Instructions (Mac/PC) - The VPN software must be configured with the proper settings after installation. Review the configuration instructions before installation.
- Windows Download
- Windows 64bit (Windows 10 or later)
- Windows ARM
- How to determine processor type:
- Open Settings
- Click on the System icon
- Click About on the left side menu at the very bottom
- Under Device Specifications on the right side, check the System type. This will indicate either a x86-based processor (32-bit), x64-based processor (64-bit), or an ARM-based processor.
Download VPN Mobile Client
Run full VPN on your mobile device
Instructions (iOS/Android) - The VPN software must be configured with the proper settings after installation. Review the configuration instructions before installation.
- Apple iOS (iPhone / iPad)
Download Ivanti Secure Access Client (formerly Pulse Secure) from the Apple App Store in iTunes or directly via the App Store
- Android
Download Ivanti Secure Access Client (formerly Pulse Secure) directly from Google Play. Users who are not running the minimum Android device requirements will not be able to locate the application in the marketplace).
Portal Access - to internal Rockefeller Web sites only such as the campus online director
By logging into the Web VPN website, it will not provide full VPN access. Users will not be able to access internal campus resources unless users connect using the VPN client. If the only access needed is to internal websites or remotely connect to a Windows computer, users can utilize the Web Bookmarks or Terminal Services within the VPN Web portal.
- Users who need a full VPN connection will need to use the full VPN desktop or mobile client. Instructions and clients are available above.
Log in to the VPN Web site (http://vpn.rockefeller.edu) with your RUNet username and passphrase and then validate using Duo Security.
Browser-based (HTML5) Remote Access to Devices via the VPN Web Portal
View instructions to remotely access your Mac, PC, and Linux computers through your browser. Create RDP, SSH, and VNC connection bookmarks.
VPN FAQ and Known Issues
- I installed the VPN client but it's not working.
You must be running the latest version of Ivanti and it should be configured with the proper settings after you install it. Please view the configuration instructions. If you continue to have difficulty, contact the Help Desk.
- After I connect to VPN using Ivanti Secure software, I am redirected to the VPN Web client?
Users who use an older version of the Ivanti Secure software will need to download and install the current version of the Ivanti Secure software.
- When I launch the client, I see two connection profiles. Which do I use?
You can use either profile to connect to Rockefeller VPN. Two profiles may appear if you installed the client on your computer and also clicked the "start" button after logging in to the Web portal. The start button downloads the client and adds a connection profile when you install it. To remove one of the profiles, select it and then click the "X" button to delete it.
- I can't install the VPN client on my computer. What should I do?
Installation problems can occur for a number of reasons. Please contact the Help Desk for help troubleshooting the issue.
VPN (Virtual Private Network) is software you run on your computer, mobile device or in a standard Web browser to connect securely to the campus network from over the Internet. Because VPN gives your computer a Rockefeller University network IP address, you can also access third party resources (such as journals and databases, for example) to which Rockefeller subscribes or has a site license.